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Service You Can Rely On
Remote System
Administration…
With the ubiquity of the
Internet, it is now possible to perform many administration tasks on
your local network and servers remotely.
What our customers say about TTI:
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While I now manage a small law firm, I spent years
with Fortune 500 companies where my internal IT department made
quick work of any computer problem I had. Today, TTI functions as my
IT department. Based on the quality of their work and their response
time, it seems as if they’re down the hall – just like my corporate
days. I’ve been very pleased and strongly recommend them.
David G. Roussos, Esq., CPA
Roussos Law Firm
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Network
Administration
Many small businesses do not have room in their
budgets to hire a full or part time computer technician to administer
their PC’s, Servers and network. However, they still need this type of
support on an ongoing basis to keep their systems running properly.
TTI can fill that need for you, and in most cases, at significantly
less cost than hiring an employee. We will come to your site, at your
convenience and check to make sure that your servers, workstations and
network are running properly. Let us take the responsibility for the
computers and network so you can concentrate on your core business!
Tasks we can perform
for your business:
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Server Support |
Operating
System Support |
Workstation
Support |
User Support |
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Backup System
Monitoring and Support |
Install
Critical Security Updates |
Peer Network
Administration and Support |
Email System
Support |
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Firewall
Configuration and Administration |
Printing
System Configuration and Support |
Anti-Virus
System Monitoring and Support |
Anti-Spyware
Support |
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Router
Configuration and Support |
Software
Licensing and Administration |
Remote User
Access Monitoring and Support |
Wireless
Network Administration and Support |
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Internet and
Communications Support |
Planned
Periodic System Maintenance |
Hardware and
Software Upgrade Support |
Shared Faxing
Support |
With the ubiquity of the Internet, it is now
possible to perform many administration tasks on your local network
and servers remotely. We have many methods available to monitor,
diagnose, make changes to, and correct problems with your servers,
workstations, software and applications without every having to set
foot on your site.
TTI can work with your software vendor to
install, upgrade, diagnose and maintain your software applications.
Why spend countless hours on the phone with software support when you
should be tending to your business? In most cases, we here at TTI can
get the job done faster, with less downtime, and with minimal
disruption to your business. A great many of our clients see the value
of this service. They call us to be their representative when they
need to interface with their software application vendor for planning
upgrades, installing new releases, and troubleshooting tough or
intermittent problems.
Change is a fact of life for a small business.
Often times, changes in the marketplace, a business plan, or from the
corporate headquarters dictate that your critical network structure
must adapt to a new set of circumstances. Where will you find the time
to devote to this new challenge? TTI can help manage that project from
the planning stage, through the implementation stage. Or maybe your
staff just needs to offload some of the Project Management for tasks
that are out of their area of expertise. TTI can help you with that as
well.
A relocation of an office, business or
headquarters is a daunting assignment. There are a great many details
that have to be minded for a smooth transition from one location to
another. We have the experience you need to orchestrate and accomplish
the move of your critical computer and network gear. Why not let TTI
formulate a move plan for you? We can also help with site planning for
your new site, de-installing the equipment on move day, and the
re-installing at your new site.
Maybe you have
your own IT staff but from time to time, your company needs some
technical help to meet a deadline or deal with an unforeseen set of
circumstances. TTI stands ready to help with qualified technical
support professionals that can help you meet your project deadlines
and objectives.
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