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Service You Can Rely On
What our customers say about TTI:
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When MDI began offering on-line services to businesses
in the Pittsburgh area, our objective was to provide the best software
and hardware to service our client base. One component of this service
was that the hardware would provide the highest degree of uptime. I
remember many times on our first Prime computers when you went far
beyond my expectations working late into the night (and sometimes
around the clock) so that we would be operational by morning. I can’t
express how important your efforts were to our success as a service
provider.
As you know, we unhesitatingly recommend Total
Technology Integration for systems support to our clientele primarily
because of the glowing feedback from them about your professionalism,
competence and attention to their needs. Your performance on these
assignments just enhances our relationship with the client.
George Taylor, IV
President
Management Directions, Inc
FYI Networks
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"We will be honest and frank in all of
our communications and transactions with our clients and customers.
Period."
Cletus A. Scalo
President/MCSE
Why
Choose TTI?
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About
Total Technology Integration, Inc.
Total
Technology Integration specializes in helping small to medium size
businesses and home users with their needs for computer and network
consulting, design, installation, system administration, maintenance
and support.
Our focus and
primary mission is to not just satisfy, but “exceed” our clients and
customers expectations for service, support, “cutting edge”
technologies and equipment. We accomplish this mission every day by
remembering that our clients and customers are our reason for being
in business in the first place. Our philosophy for success is very
simple. We build relationships with our clients and we work hard to
earn and maintain the trust of our clients. How do we do this?
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Expertise and
Skill Set…All of our technicians have electronics training in
addition to computer and network disciplines. We hold Microsoft
and Novell Certifications as well as CompTIA certifications.
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We Listen…Our
clients and customers challenge us every day to discover new ways
to find solutions to their business challenges. By listening
closely and asking questions, we are able to customize a solution
according to their unique needs. We understand that “one size does
not fit all.”
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Business
Ethics…We will be honest and frank in all of our communications
and transactions with our clients and customers. Period.
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We Return Phone
Calls…You can be sure that we will return your call promptly if we
are unable to answer it in person. We monitor our business lines
consistently during regular business hours, after hours and
weekends.
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We Mind the
Details…When designing, installing and maintaining a computer
network, there are many details. Just like building a house, you
must start with a sound foundation, and then build up, with the
amount or details reaching a crescendo near completion. “We mind
the details” from the design stage through the installation stage,
to the maintenance stage.
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We Do The Job
Right, The First Time…Because our work is very detailed, extensive
testing once the work is completed is imperative to ensuring a
trouble-free installation. We adhere to this discipline, always.
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We Are Easy To
Work With…We here at TTI believe that customer service is just as
important as our expertise. We are eager to educate our clients so
they can understand the concepts we are presenting. By doing this,
we empower them to make informed decisions about the direction
that “our clients” want to take with their business network.
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We Strive to
Add Value…We are a service based business. As such, we leverage
our expertise to the benefit of our clients in all that we do. You
can be assured that a decision to purchase equipment, software,
and peripherals from our company will be accompanied by a well
thought out recommendation before the sale and exceptional service
after the sale.
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The Follow-Up
Call…Customers appreciate a company that cares about quality. Our
clients receive a follow-up call from their TTI technician after
any work is completed to inquire about their satisfaction with any
work performed.
Total Technology Integration, Inc. corporate headquarters is
located in Southern Butler County near the Allegheny County line. We
can effectively serve Pittsburgh, the North Pittsburgh suburbs and
Allegheny County, Kittanning and Armstrong County, Beaver County,
Butler and Butler County, New Castle and Lawrence County, Mercer
County, Washington County and Westmoreland County.
Would you like another reason to choose Total Technology
Integration for computer and network support for your business?
…As you know, we unhesitatingly recommend Total Technology
Integration for systems support to our clientele primarily because
of the glowing feedback from them about your professionalism,
competence and attention to their needs. Your performance on these
assignments just enhances our relationship with the client.
George Taylor, IV
President
Management Directions, Inc
FYI Networks
… When I was in the middle of opening my practice, Clete was
indispensable and took care of everything from start to finish so
that I didn't have to worry about my computer network at all.
Kathleen L. Sain,
Esq.
Sain Law, LLC
Sain Settlement Services, LLC
…Cletus came in and did a complete analysis. He found that the
systems were not configured in the most logical order and gave us a
complete rundown of what he would do to fix the problems. We had him
fix our system and have not had one single failure since.
Harry C. Kelley
Drake Mortgage Corp.
…TTI has provided us with exceptional response times, fast
solutions to our computer problems and innovative proposals for our
growing needs… TTI has become an integral and vital partner in
maintaining our system, enabling us to provide consistent and
flawless service to our customers.
Karen Lindstrom,
Purchasing
Major Supply, Inc.
…TTI has been keeping our network of 5 computers running
smoothly for the last 2 years. Cletus is very knowledgeable in all
aspects of "computer" science, applications, networking,
troubleshooting, etc. We would not hesitate (and have) recommended
TTI to other business associates.
R. P. Musko &
Associates
…Today, TTI functions as my IT department. Based on the
quality of their work and their response time, it seems as if
they’re down the hall – just like my corporate days. I’ve been very
pleased and strongly recommend them.
David G. Roussos,
Esq., CPA
Roussos Law Firm
…I was very impressed at how professionally it was all
handled, working around our business while still functioning with
customers coming and going. When I call, I can count on fast
reliable service with expert advice and complete satisfaction.
Kimberly Gilliland
General Rental Center
What Would You Like To Accomplish?
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